My ex- colleague Mrs Titi Oladejo is a highly skilled and accomplished specialist in operational excellence, cost optimization, partnerships, innovation, and transformational leadership. Titi possesses a unique combination of skills, expertise, and experience that enables her to drive significant improvements in operational efficiency, cost savings, and client satisfaction. During our time at ARM, Titi was tasked with improving the company’s operations. The challenges included: Inefficient processes, High cost, Low employee engagement amongst others. Titi used her expertise to analyze the organization's operational challenges and developed a comprehensive roadmap to address them. Her solution included: Process optimization: She worked with the team to streamline processes, eliminate waste, and implement automation where possible. Cost reduction: Titi identified areas for cost reduction and implemented initiatives that resulted in significant financial benefits. Partnership development: She built strategic partnerships with key internal and external stakeholders to improve services and reduce costs. The results of her efforts led to increased profitability and improved employees and client satisfaction, In conclusion, Titi is a highly skilled and accomplished professional. Her expertise and strengths make her an invaluable asset to any organization.